Monkey Forest, Stoke-on-Trent: Low Pressure Steam Cleaning for Visitor Attraction Entrance
Project Type: Exterior Low Pressure Steam Cleaning
Client: Monkey Forest, Stoke-on-Trent
Scope: Stonework restoration, glass canopy cleaning, high-level access cleaning
Timescale: Completed ahead of 2026 season opening
Overview of the Monkey Forest Project
Exterius Facilities Management Ltd were appointed to deliver a specialist exterior cleaning programme at Monkey Forest in Stoke-on-Trent, preparing the site for its 2026 season opening.
As a high-footfall visitor attraction, first impressions are critical. The entrance area had experienced natural weathering, organic build-up and environmental staining, reducing the overall visual impact and clarity of the structure.
The client required a professional cleaning solution that would restore the appearance of the entrance while protecting delicate surfaces and ensuring the site was ready to welcome thousands of visitors.
The Scope of Work
The project included a full exterior cleaning programme across the entrance structure:
- Low pressure steam cleaning of heritage-style stonework
- Removal of algae, staining and environmental contaminants
- Professional cleaning of the glass canopy
- High-level cleaning using MEWP access equipment
All works were delivered efficiently and safely ahead of the seasonal opening, with minimal disruption to site operations.
The Cleaning Challenge
The entrance structure presented several challenges:
- Organic growth including algae and biological contamination
- Atmospheric pollution and general weathering
- Reduced visibility and light due to canopy dirt build-up
- Delicate stone surfaces requiring non-abrasive cleaning methods
Traditional high-pressure cleaning methods were not suitable, as they risked damaging the stonework and creating inconsistent finishes.
Our Solution
To achieve the required results while protecting the structure, Exterius implemented a specialist low pressure steam cleaning system alongside targeted glass cleaning and safe access solutions.
Low Pressure Steam Cleaning
The system used controlled high temperatures with low pressure to safely clean sensitive surfaces:
- Temperatures up to 150°C to break down organic matter
- Low pressure to preserve the integrity of the stone
- Effective removal of staining without harsh chemicals
- Ideal for heritage-style and public-facing environments
Glass Canopy Cleaning
The glass canopy was cleaned using a pure water, water-fed pole system, delivering:
- Streak-free finish
- Improved clarity and brightness
- Safe and efficient access
- High-Level Access
Using MEWP equipment, the team ensured:
- Full coverage across all elevations
- Safe, controlled working conditions
- Consistent cleaning results throughout
The Result
The completed works delivered a significant visual transformation:
- Stonework restored to a clean, uniform finish
- Algae and staining fully removed
- Glass canopy left clear, bright and visually impactful
- Overall entrance appearance enhanced
The site is now fully prepared to welcome visitors for the 2026 season, presenting a clean, professional and inviting first impression.

Monkey Forest, Stoke on Trent Low Pressure Steam Cleaning for Visitor Attraction Entrance (2)
Why First Impressions Matter in Visitor Attractions
For destinations like Monkey Forest, the entrance is a key part of the visitor experience.
A well-maintained exterior:
- Builds immediate trust with visitors
- Reinforces safety and quality standards
- Enhances overall customer perception
- Supports positive reviews and repeat visits
The Outcome for Monkey Forest
- A refreshed and welcoming entrance ready for opening day
- Improved visual impact for arriving guests
- A cleaning solution that protects and preserves the building fabric
The Value of Low Pressure Steam Cleaning in Public Spaces
Specialist exterior cleaning plays a critical role in maintaining public-facing environments:
- Safely removes organic growth and environmental contamination
- Preserves delicate materials and surfaces
- Enhances visual standards and site presentation
- Supports long-term maintenance strategies
At Exterius, we deliver cleaning solutions designed not just to improve appearance, but to protect and extend the life of the building fabric.
Expert led. Professionally delivered. Safely managed.
For specialist exterior cleaning, steam cleaning or high-level access solutions, contact Exterius to arrange a site survey or discuss your requirements.
